One of the most important aspects of your site is ensuring that it is running efficiently at all times. Downtime or performance issues can lead directly to lost business and revenue. Having a website care plan ensures that you minimize that risk. I provide professional ongoing support and maintenance for WordPress websites giving you the peace-of-mind to simply run your business knowing that your website is in good hands.
What is Website Care?
Website Care Plans allow you to worry about running your business while allowing me to worry about running your website. Keeping your website running at peak performance can be tedious and time consuming and includes things like plugin, theme and WordPress updates, security monitoring, uptime monitoring, database cleanup and even hosting.
Website Care Pricing & Features
Website Care FAQs
WD Site Care Pro includes 1-hour of custom work each month. The basic care plan does not have any allotted time.
No, the allotted monthly hours for WD Site Care Pro do not roll over.
You will receive a monthly report that includes details of your site care including updates the core, themes, plugins, up-time information, security-information and other items related to your website care. You are welcome to ask for more detail as well!
Yep, any time.
Small tasks are usually handled within a day or two. Larger tasks may require blocked-off schedule time and will be done as time permits. Typically no more than a week or two depending on scope.
Hours will be counted when I am actually doing the work. I will never push off a job purposely, but for simplicity and my time tracking setup, it will be when work is done, not when the request is made. So be aware, if you make a request on the last few days of the month, the time may be tracked for the following month.
I have a very streamlined process for maintaining sites within my own hosting environment. This mean that sites that I don’t host take additional time to maintain, thus the price of the care plan is the same regardless of whether you use the hosting option or not. That and it is just simpler for me to have as few price points as possible.
I perform updates twice per month (typically on or around the 1st and the 15th). There may be times where there are updates outstanding, so just hang tight until those time frames and they will be taken care of.
Additionally, I will defer updates on some plugins to ensure the update goes smoothly. Plugins like WooCommerce are vital for eCommerce sites so I may need to do additional testing in staging before updating in production. Also, if plugins have major version updates I typically like to wait until a few patch updates are in place before updating to ensure they are stable.
Rest east, I’ve got it under control.
Maybe! I will need access to the site to do an audit of the code/themes/plugins being used to see if it is something I can confidently support.
Website Care Testimonials
Interested in working together?
I’d love to learn more about your and your project. Complete the form using the button below and I’ll get back to you soon (typically within a day!).