One of the most important aspects of your site is ensuring that it is running efficiently at all times. Downtime or performance issues can lead directly to lost business and revenue. Having a website care plan ensures that you minimize that risk. I provide professional ongoing support and maintenance for WordPress websites giving you the peace-of-mind to simply run your business knowing that your website is in good hands.
What is Website Care?
My website care plans make it so you can worry about running your business and not worry about the nitty-gritty of keeping your site running at peak performance.
A website care plan includes keeping WordPress, themes and plugins up-to-date in a way that doesn’t risk any down-time to your website. Additionally, I set up up-time and security monitoring so I am immediately notified of any security or down-time issues which allows me to address them immediately.
Check out everything that is included below:
Website Care Pricing & Features
- Personalized support
- Daily cloud backups
- 5GB Storage
- WordPress core, plugin and theme updates (twice per month)
- 24/7 Up-time Monitoring
- 24/7 Security Monitoring
- Comment Moderation
- Monthly Reporting
- Optimized WordPress Hosting
- Free SSL
Includes all WD Site Care
Features Plus:
- SEO Ranking Monitoring
- 1-Hour custom work
- Database optimization
- Malware Cleanup
- 10% Discount on additional work
If you are a upgrading to a performance plan make sure you cancel your current plan after signing up or contact me for assistance upgrading. The monthly cost for performance packages do not include the initial setup fee. Please contact me for details.
What happens after I sign up?
After you have signed up I will reach out to you to go over all the details. I will need an admin login to your site to get things all configured. I will also need access to your domain registrar and current host if you plan on migrating your site to my hosting platform.
Once we have everything set up you can sit back and let me take care of your site. You will get monthly reports showing all activity and I will personally reach out from time to time to touch base. Depending on which plan you pick, you are also entitled to small website edits and additional work. You can reach out to me directly for those items after everything is in place.
Website Care FAQs
It depends on your plan. The WD Site Care PRO plan includes one hour of custom work each month.
Hours do not roll-over each month. They are use-it-or-lose-it.
You will receive a monthly report that includes details of your site care including updates the core, themes, plugins, up-time information, security-information and other items related to your website care.
Sure, anytime.
Typically within a day or two, but please allow up to a week. Depending on what other projects I have going on and what time of the month it is, requests may take longer.
Hours will be counted when I am actually doing the work. I will never push off a job purposely, but for simplicity and my time tracking setup, it will be when work is done, not when the request is made. So be aware, if you make a request on the last few days of the month, the time may be tracked for the following month.