Website Care
One of the most important aspects of your site is ensuring that it is running efficiently at all times. Downtime or performance issues can lead directly to lost business and revenue. Having a website care plan ensures that you minimize that risk. I provide professional ongoing support and maintenance for WordPress websites giving you the peace of mind to simply run your business knowing that your website is in good hands.
What is included in ALL Website Care Plans?
All of my website care plans include a variety of core features listed below. Higher level plans include additional features, as well as allotted time for work each month and discounted rates.
All Plans Include:
- Personalized support
- Daily cloud backups
- WordPress core, plugin and theme updates (weekly)
- 24/7 Up-time Monitoring
- 24/7 Security Monitoring
- Malware Cleanup**
- Comment Moderation
- Database optimization
- Monthly Reporting
- Optimized WordPress Hosting*
- Free SSL**
* Hosting plans do not include email services
** Free SSL & Malware Cleanup is only available if site is on my hosting
How much are Website Care plans?
Level I
$99/mo
- All Core Features listed above
Level II
$149/mo
- All Core Features
- SEO Ranking Monitoring
- Unlimited small website edits
- 1-Hour custom work (no rollover)
- 5% Discount on additional work
Level III
$199/mo
- All Core Features
- SEO Ranking Monitoring
- Unlimited small website edits
- 2-Hours custom work (no rollover)
- 10% Discount on additional work
Pricing may vary based on the size and complexity of the site.
What happens after I sign up for a website care plan?
After you have signed up I will reach out to you to go over all the details. I will need an admin login to your site to get things all configured. I will also need access to your domain registrar and current host if you plan on migrating your site to my hosting platform.
Once we have everything set up you can sit back and let me take care of your site. You will get monthly reports showing all activity and I will personally reach out from time to time to touch base. Depending on which plan you pick, you are also entitled to small website edits and additional work. You can reach out to me directly for those items after everything is in place.
Website Care Frequently Asked Questions
Is it true that hosting is included in all Website Care plans?
Yep. I include optimized WordPress performance hosting as an option with all of my Website Care plans. You aren’t required to use it, but there is no additional cost to do so.
Do you include email service with your hosting?
No, I do not include email service. I suggest using Google Apps or Office 365. I will be more than happy to help you set up those service and assist with configuring the correct hosting records.
What is included in your “Unlimited small website edits” feature?
This would include things like adding a product to a WooCommerce store, editing some text on your site, modifying your navigation, helping post a blog or making minor CSS adjustments. It does NOT include any custom PHP work, updating custom code, providing new features, SEO work or design work.
What is included in the 1-hour and 2-hour custom work options?
This can be anything you choose. I ask that you provide a scope of what you are looking to have done and I can provide a time estimate and quote if needed (if it may exceed the allotted time). While this time does not rollover, you are more than welcome to ask me to spread out project work over multiple months (ie. you have a 3-hour project that you’d like done over 3 months so there is no out of pocket cost to you).
What do you mean by “Personalized Support”
It means that you will deal directly with ME! I will respond to and personally deal with each issue, project, update with you directly. My work is not outsourced and I pride myself on creating lasting, personal relationships with my clients.
What if I want to cancel?
No problem. You can cancel any time.
What if I want to cancel my care plan, but keep hosting?
Again, not a problem. We can move you to my hosting plan.
Let's Go!
Are you ready to sign up for one of my website care plans? If so, use the links below to choose your plan. Maybe you aren’t quite ready. That’s OK! Feel free to contact me with any questions or concerns and I would be happy to go in to more detail with you.