The Value in a WordPress Maintenance Plan

The WordPress Maintenance Plan. This is a service I offer all of my clients. Some use it, some don’t. Some say no, but after their first upgrade issue decide to make the move. Some would prefer to handle updates and maintenance themselves. I thought this would be a great topic to go in to more detail about here. So, let’s start with the basics…

What is a WordPress Maintenance Plan?

My WordPress Maintenance Plans include a few things:

  • WordPress Core Updates
  • Theme Updates
  • Plugin Updates
  • Backup Management
  • Update Conflict Resolution

Essentially, I make sure the website stays up to date, configure and monitor backups to ensure they are running smoothly, and work to troubleshoot any conflicts that may arise during updates. The package ensures your site is up-to-date and running smoothly, with backups stored off-site if needed.

WordPress Maintenance Plans

The Real Value in a WordPress Maintenance Plan

The real value in a WordPress Maintenance Plan is simply peace of mind. With a client-base built primarily of small business owners I provide a service that most site owners either don’t have time to monitor, or simply don’t want to. For an affordable monthly fee they have the peace of mind that their site will remain a well-oiled machine.

Additionally, with limited time, most site owners don’t perform updates the proper way. Anyone can go in and click ‘update’, which will work the majority of the time, but what happens when the update crashes the site? What happens when the update causes your slideshow to stop working? What happens when your payment processing won’t work after an update? Then you are stuck reaching out to your developer and paying for a few hours of work to hopefully get things fixed, all while your site is down or not functioning properly.

The proper way to handle updates involves a few steps:

  1. Create a backup of the site
  2. Update WordPress Core and check for issues
  3. Update WordPress Theme(s) and check for issues
  4. Update WordPress Plugins and check for issues
  5. If all is well email client that updates are complete
  6. If any issues arise during any of the steps, use the backup to revert and/or troubleshoot the issue to find the root cause and address

This process is something that could take clients a long time to do properly, but with the tools I have in place I can efficiently manage these steps and keep sites running smoothly, while the client has peace of mind.

The Cost of a WordPress Maintenance Plan

I have a wide range of plans that vary vastly based on client needs. My typical plans are in the $50-$150/mo range. Costs vary based on a number of factors including:

  1. Did I build the site? If so, I’m more confident that updates will go smoothly, thus cost will be a bit lower
  2. Number of plugins being used
  3. Quality of plugins being used
  4. Frequency of updates
  5. Overall size and complexity of site

As you can see, there are a variety of factors that come in to play to ensure pricing is fair for all parties.

WordPress Maintenance Plans provide a simple, cost-effective way for site owners to have confidence that their site will be up-to-date, backed-up and running smoothly at all times knowing that a WordPress professional is actively keeping an eye on things when they may not have time to.

I would be happy to provide a quote to anyone interested in a WordPress Maintance Plan – give me a shout!

About Matt Whiteley

Matt has been building bespoke WordPress websites for over 10 years specializing in the Genesis Framework. He integrates Advanced Custom Fields heavily in all builds, especially with the new Gutenberg Block Editor, allowing clients to easily modify all aspects of the their website with ease.

He works with a wide variety of small businesses and agencies across the country providing development services as well as hosting and maintenance. When he isn't coding he enjoys spending time with his wife and two children, golfing and playing poker.

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